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Frequently Asked questions

Relocrate is an all-in-one essentials kit for students moving into university accommodation. We deliver boxes filled with bedding, kitchen, and bathroom must-haves directly to your new home - so you can move in stress-free and fully equipped.

Relocrate is perfect for first-year university students, especially those moving away from home for the first time. It's also ideal for international students or anyone looking for a quick, no-hassle way to get fully set up.

Each box contains core essentials like a duvet, pillows, fitted sheet, towels, hangers, cookware, plates, cutlery, a toothbrush holder, and more. You can view the full list here.

We deliver across the UK - including directly to university accommodations. You can also have your box shipped to your home address ahead of your move.

We recommend ordering at least 2–3 weeks before your move-in date to guarantee delivery on time, especially during busy periods like September.

Absolutely. Many of our orders come from parents who want to make sure everything’s ready for move-in day. Just make sure to enter the correct delivery address and date.

We’ve got your back. If anything in your box is missing or damaged, just contact us and we’ll send a replacement or issue a refund.

Yes! We offer special discounts at Freshers fairs and during promotional periods. Sign up for our newsletter or follow us on Instagram to stay updated.

If you change your mind before the box ships, we’ll give you a full refund. After delivery, you can return unused items within 14 days - just reach out to our support team.